28" Laundry Pedestal with Storage Drawer (GFP1528SNWW)

Like so many of the reviews, we experienced the exact same problem with our new pedestal drawers. After multiple replacements and trips to repair, the store we purchased the units from had no further solution. After contacting GE it was determined that even thought the plastic drawers are stamped with "Max Load 50#", GE does not recommend more than 25#. It is my understanding that they would be changing the documentation. The primary reason we purchased the units was for storage of large detergent bottles, washing supplies, towels, etc. as indicated in the literature and promoted by the store. There appears to be a design flaw in the materials used to make the drawer and after several conversations with GE, it is apparent the design is not currently being modified and this will be an ongoing problem. In the end, we were able to get a full refund from GE for the purchase price.

I wish I'd read these reviews before we bought our new GE dryer and pedestal. After four months, the drawer began coming off track. The left rail is clearly defective and sounds like a manufacturing defect. 4 months = 16 weeks = 4 loads of laundry per week = opening the drawer 64 times before it failed. That's about $4 for each pull. Called GE who says accessories don't have a warranty, but they'll still dispatch a repair person to take a look. Oops, we're overbooked in your area, we'll have to report out to a third party. Oops, we don't have any third parties in your area, we'll have to send it to our special search team. I am very pleased with the dryer, which at $1K I better be, but for the moment I spent an extra ~$250 for a decorative useless box for it to sit on. Here's hoping the GE-located repair person makes it right, but based on these reviews, I suspect there's a sagging issue around the corner.

First just one but now both pedestal drawers make clicking sound. Was told by customer service that technicians only service appliances not the pedestal drawers as they are considered an accessory. Drawers do not look like they are sagging so not sure what the isssue is. Very disappointed to read the other reviews and feel like the issue will not be resolved. If GE sells a product whether appliance or accessory they should stand behind what they sell and ensure that any issues with their products are addressed and repaired.

As all others have shared, this is a HUGE irritation of a product! I have several GE appliances, including the Cafe line. These pedestals are flawed beyond belief and really make me not like the GE brand (considering these cost another $250 each, on top of the $1.1K appliances!). There is no excuse for the poor performance-literally out of the box, on these. The plastic tub sags in the middle and drags on its own steel frame. It only gets worse and worse over time, even without storing anything in the drawer! I’ve taken the tub out and tried to make adjustments but the tub itself is just incredibly faulty. It’s not made of the right polymer to hold its shape. This one was warped from the beginning, so it must be a defect in production. Super angry, considering GE has tight controls on manufacturing and molding… hard to believe this was simply “missed”. My wife is irritated with it which means I’m not happy. She can’t even open the drawer anymore.

Three Months ago this was written: AdrianatGEA · 3 months ago "Hello! Thank you for choosing GE Appliances for your home. We are more than happy to provide guidance. The leveling legs on this pedestal have a 1/2" adjustment. With the pedestal being 16" tall, the legs fully extended make the pedestal approximately 16 1/2" tall. We appreciate you checking with us, and we hope this information helps! " When it was installed, the installer did not put on the "leveling legs." I called GE and got a part number that supposedly was these "leveling legs" for the pedistal. When it came, they ere not the correct parts. WHAT IS THE PART NUMBER FOR THE "Leveling Legs?" ONLY The Legs with the rubber tip. And I tried to find the parts list, but can't even when the website says it is available.

I LOVE MY BIGGER PEDESTALS, SAVES MY BACK, MAKES LOADING & UNLOADING SO EASY. PLUS THE EXTRA STORAGE IS VERY NICE

We wanted to love these pedestal drawers. I like the height. I love the idea. But as another reviewer stated, the drawer sags in the middle and makes a terrible clicking sound as it scrapes against the bottom bracket. I emptied the drawer and tried to determine if it was fixable, and now it won’t open and close at all. Like many others, my washer still vibrates terribly - it shakes the downstairs cabinets and the whole house. I wanted to blame HD installers but now I’m wondering if it’s faulty or just poor quality.

Just as others have voice their reviews, I completely agree with all these 1-star reviews. I had exchanged mine for a new one thinking that it was manufacturer defect. How could I not think this when my washer rocks about an inch while switching into spin mode. After installing the replacement and making sure everything was level, it did the same thing as the first one. Called out GE service and the tech basically told me that I'm lucky that I've installed the washer in the basement and not on the second floor because the washer is known to move and the pedistal just amplifies it. This product needs a complete overhaul in design. Stamped sheet metal with a couple of spot welds just doesn't seem to be enough to hold a 250 lbs (empty) machine.

Purchased a GE front load washer and dryer set and the pedestals that goes with them. The washer and dryer are amazing however the same pedestal goes with both. I do t think the pedestal can support the weight of the washer cause my pedestal even when level sways from side to side like its to light or not structural enough. Leveled it many times just to make sure. Contacted GE and they said they were making a new one cause apparently alot of others must have problems with them as well. I feel like I just wasted like $250 for a pedestal that isn't doing its job and my machine is not be supported to make it run smooth and proper.

We bought washer and dryer pedestal bases for our brand new GE machines. Within 6 months the drawer on the base of the washer began to open with difficulty. Now, 10 months later, you have to use all your might to open or close the drawer. The drawer for the dryer glides with no problems. Now we have to wait 4 weeks for a service rep to come out and try to fix or replace it.